Terms & Conditions

Exchange are only permitted in the following scenarios:

• The product is damaged or incorrectly delivered.
• The item has gone out of stock.
• A detailed classification of damaged items includes:
• Physical damage to the product.
• Product malfunction or failure to work.
• Missing components or accessories.
• Any issues related to product quality such as fragrance not being as expected or the perfume not being long-lasting will not be considered for exchange or refund.
• Exchange requests can be made within 3 days of purchase with the original invoice.
• Products must not be opened or used in order to be eligible for an exchange.
• Products sent for exchange (if applicable) must be properly packed by the sender to prevent any damage or loss during transit; items received in damaged condition due to inadequate packaging will not be eligible for exchange.

Please not that: The last call would be of the person incharge.
For any query please contact us at +92 302 3847777 or email us at sales@boutiquederoyal.com